Right of withdrawal and return

Right of withdrawal and return

(1) You have a right of withdrawal and return. You may withdraw from a contract concluded under these Terms and Conditions within a period of two weeks without giving any reason. This period begins as soon as you receive the ordered goods. To meet the deadline, a written declaration from you or a declaration embodied on another durable medium is sufficient. You will then receive an address to which you can return the goods.

(2) In the event of an effective cancellation, the services already received must be returned. If you are unable to return the received service in whole or in part, or only in a used or deteriorated condition, you may be required to pay us compensation for the value. Furthermore, you can avoid the obligation to pay compensation by not using the item as an owner within the cancellation period and refraining from anything that could impair its value.

(3) You must compensate for any reduction in value caused by the intended use of the purchased item.

(4) We will bear the return shipping costs in the event of cancellation and return pursuant to paragraph (1) above only if the delivered goods do not correspond to those ordered. However, we will not bear the return shipping costs if our goods are returned after the right of cancellation has been exercised and the purchase price has not yet been paid at the time of cancellation.

(5) The goods must be returned verifiably and insured.

(6) When returning goods with a total value of more than € 500.00, you must send them as a specially secured valuable shipment.

(7) The shipping costs charged by us are non-refundable. In cases where the shipping costs were higher than the flat rate shipping costs charged by us, we reserve the right to deduct the actual shipping costs from the purchase price.

(8) We will only refund the money after receipt and inspection of the goods.